We're currently dispatching custom equipment around 20 working days after from receiving an order.
Considerably longer than normal. We're building slower as we've had to space the factory out completely differently since re-opening. Plus screening - every little change to protect our Cumbernauld staff has an impact.
On top of that the demand for golf equipment has never been higher - literally surged since the moment the shops re-opened.
We're fortunate to be in an industry that appears to be riding out the storm, but its frustrating not to be able to build to our normal speeds. The surge will obviously subside, but suspect the new normal might balance out to 8-12 working days for a custom build in the future.
If you're waiting on a new set - thanks for your patience. Hopefully those extra days become irrelevant over the life of the product. If you're considering placing an order, the days of 3-5 day turnarounds are probably over. Need to plan a little in advance.
Hope everyone is well and safe.
Considerably longer than normal. We're building slower as we've had to space the factory out completely differently since re-opening. Plus screening - every little change to protect our Cumbernauld staff has an impact.
On top of that the demand for golf equipment has never been higher - literally surged since the moment the shops re-opened.
We're fortunate to be in an industry that appears to be riding out the storm, but its frustrating not to be able to build to our normal speeds. The surge will obviously subside, but suspect the new normal might balance out to 8-12 working days for a custom build in the future.
If you're waiting on a new set - thanks for your patience. Hopefully those extra days become irrelevant over the life of the product. If you're considering placing an order, the days of 3-5 day turnarounds are probably over. Need to plan a little in advance.
Hope everyone is well and safe.
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seanmor