During a visit to England in May I visited a regional fitting center in North England. I ended up with a MX1000, gw-4, with one inch longer grafite shafts and special grips, blue and white, two layers thicker than normal. To-day, a bit more than a month later, I recevied my new set minus the gw, which I will get later. My disappointment was great when I saw that the set was fitted with standard grips, and not those I had payed extra to get. And even more disappointed I became when I laid my hands on them and found that the grips had standard thickness. It's a long way from England to Norway, so it's not easy to correct a bad job, that's why quality control during assembly is so important. I have e-mailed the fitting center, but haven't got any answer yet. Have I been extremely unlucky, or is things you must accept happens sometimes? And what solutions should I expect?