Hi thanks for your reply mate. We checked the loft 3 times and every time came out massively wrong - the pro who checked them is 25 years exp in fitting Some were 3.5 degrees upright from the standard lie angle i wanted. The grips were actually all over the place once the place. The whole set stunk of poor attention to detail. The pro has approached the mizuno rep who is now on holiday. I just think of all manufacturers Mizuno should be the best at getting it spot on. So few of us play them you would have thought they might take the care you expect from Mizuno. Just a shambles and absolutely no way of contacting Mizuno UK direct i can find. thanks for your reply though - appreciate the time you took to make it.
I'll kick this thread one last time out of curiosity. The guys above have some good questions and comments. We're all curious, and If there's an issue it's important feedback reach the appropriate people. With that said, the fit and finish being described makes your set a statistical outlier. There are counterfeit Mizuno irons out there. Is it even remotely possible they're fakes?
So we're all on the same page, let's discuss the potential accuracy of any lie/loft measurement. This is a function of the equipment.
- How far from the head is the measuring point? 6" looks to be typical on the devices I've seen. 12" or 18" would improve accuracy.
- 1 degree of error is approx. 0.1" of deflection 6 inches from the head.
- 1/2 degree of error is 0.05" (50 mil) at 6 inches from the head.
- What gradations are provided on the lie/loft machine?
My point is a small error created by either a procedural mistake or machine issue, which would easily be overlooked without some calibration, can quickly yield a degree or more of error. Because there is no real standard all measurements on the same machine are at best relative.
Between you and I, whether a pro has 25 years of fitting experience or 1 is not important. I have zero experience measuring lie and loft, and yet I'm quite confident I could get it right without assistance. That doesn't mean my answer would be the most accurate... but I suspect they would be "good enough". Measuring on the same equipment helps and trusting results over numbers is critical in my opinion. Life lessons have taught me conclusions drawn from qualitative statements supported with select quantitative results tend to be dubious at best. When the conclusions buck personal experience they make us question their validity. The easy solution is to fill in the blanks so we all understand.
In my opinion the best way to ask about a QC issue would be as follows:
- My new irons seem to be suffering from poor fit and finish. Here is some info I got from my fitter, any feedback would be appreciated.
- The clubs were purchased through "LettuceB's House of Pretty Good Golf Clubs". They were ordered directly from Mizuno.
- The loft / lie of the clubs is as follows (list each club along with the loft and lie). They were measured on "LettuceB's Pro Angle-inator".
- Take representative pics of the setup of a couple clubs if possible.
- Grip alignment looks to be poor. Here's a picture of all clubs lined up next to each other (show all clubs head-to-grip in one photo).
- Other irregularities noted are... (missing serial numbers, different serial numbers, possible damage, strange finish detail on the heads, etc).
- Whatever you do, avoid defining something as "some" or "all over the place" as they mean different things to different people.
At the end of the day, though, it's hard to chastise a manufacturer for the random QC issue. All it takes is one employee having a bad day. The goal should be to get the build fixed to your satisfaction.
My two cents.