Customer order delivery time

Murdoc

New Member
Joined
Sep 29, 2021
HCP
13
Local club/country
Galgorm Castle UK
Irons
Mizuno MP53 4-PW
Driver
Ping G410 10.5 stiff
#1
Went for a fitting with AG on Aug. 23rd. JPX forged KBS Tour stiff. Just received my dispatch date Dec 27th. Was quoted max 12 weeks, this is a joke at 18 weeks!!!!!!!
 

MPX

Administrator
Staff member
Joined
Apr 7, 2009
HCP
10
Local club/country
UK
Irons
JPX919 Hot Metal Pro 4-PW (C Taper Lite stiff), T20 wedges chrome - 50 / 56
Driver
ST200X driver, ST200x 3wood, ST200x 5 wood
#2
That does seem excessive - but it is possible. We are still quoting upto 90 days - though most sets are between 30-60 days now.

Everything from grips, shafts, cardboard boxes, shipping and lorry drivers impacting the process now. Does feel never ending.
 

MPX

Administrator
Staff member
Joined
Apr 7, 2009
HCP
10
Local club/country
UK
Irons
JPX919 Hot Metal Pro 4-PW (C Taper Lite stiff), T20 wedges chrome - 50 / 56
Driver
ST200X driver, ST200x 3wood, ST200x 5 wood
#3
Just looking at our notes - we've not been passing on those kind of lead times. So possible AG have added an additional buffer as they need to process through their own central delivery system. Which AG store was it?
 

Murdoc

New Member
Joined
Sep 29, 2021
HCP
13
Local club/country
Galgorm Castle UK
Irons
Mizuno MP53 4-PW
Driver
Ping G410 10.5 stiff
#4
Just looking at our notes - we've not been passing on those kind of lead times. So possible AG have added an additional buffer as they need to process through their own central delivery system. Which AG store was it?
AG in Belfast, unfortunately they have quoted an additional 10 days on top which is outside the 18 weeks and confirmed that the 27th Dec is the dispatch date quoted by Mizuno.
 

ICEMAN6999

Well-Known Member
Joined
Oct 13, 2011
Location
Shotton, North Wales.
HCP
TBA
Local club/country
Old Padeswood GC
Irons
Mizuno JPX800HD 4-PW Dynamic Gold R300
Driver
Taylormade M6 Driver
#5
I ordered JPX921 early september and told 4 to 5 weeks by foregolf? is this correct?
 

CH919Forged

Active Member
Joined
Sep 11, 2020
HCP
13.5
Local club/country
Shandon Park NI
Irons
JPX 919 Forged 4-GW
Driver
Callaway XR 10.5 Project X Stiff
#6
AG in Belfast, unfortunately they have quoted an additional 10 days on top which is outside the 18 weeks and confirmed that the 27th Dec is the dispatch date quoted by Mizuno.
Mistake was ordering from AG. With such great advice from AG boucher as "you should wear a glove baggy" I wouldn't trust them to sell me a bag of tees. Andrew Morris is a good spot or if you must buy from a chain the people at Mcguirks seem decent!
 
Joined
Sep 29, 2021
HCP
13
Local club/country
Galgorm Castle UK
Irons
Mizuno MP53 4-PW
Driver
Ping G410 10.5 stiff
#7
Mistake was ordering from AG. With such great advice from AG boucher as "you should wear a glove baggy" I wouldn't trust them to sell me a bag of tees. Andrew Morris is a good spot or if you must buy from a chain the people at Mcguirks seem decent!
I hear what you are saying and we can all get bad experiences with individual retailers but in AG's defence they have been exceptionally responsive and having had several fittings from other sources over the years I found this experience to be extremely thorough and helpful. The great news is both AG and Mizuno have confirmed the issue and are making every effort to get the clubs to me in November so thanks to all involved.
 

MPX

Administrator
Staff member
Joined
Apr 7, 2009
HCP
10
Local club/country
UK
Irons
JPX919 Hot Metal Pro 4-PW (C Taper Lite stiff), T20 wedges chrome - 50 / 56
Driver
ST200X driver, ST200x 3wood, ST200x 5 wood
#8
I ordered JPX921 early september and told 4 to 5 weeks by foregolf? is this correct?
As long as that was a specific date given to them by us when processing the order. Our general advice is that majority are shipped between 30-60 days.
 
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