2022 CUSTOM BUILD EUROPEAN UPDATE - FEBRUARY

MPX

Administrator
Staff member
Joined
Apr 7, 2009
HCP
6
Local club/country
UK
Irons
JPX919 Hot Metal Pro 4-PW (C Taper Lite stiff), T20 wedges chrome - 50 / 56
Driver
ST-Z driver, ST200x 3wood, ST200x 5 wood
#21
Hi. Is there a reason why when shafts become discontinued after a custom order is placed that you are moved to the back of the build queue again? I placed an order 6 weeks ago with Project X, they went into build a couple weeks ago and was told shaft has been discontinued but then when replacement shaft (in stock) was chosen I've lost my place in the queue and it's being treated like a new order? Delays are completely understandable but this feels pretty unfair...
Understand. Very much down to the computer system and how it ranks / places orders. When there's a shaft switch - that's basically a new order. There's no other way of processing it. The system is obviously flawed - but we've not had this situation in over 30 years of custom, so never had to plan for it.
 

Buster

New Member
Joined
Mar 9, 2022
Location
London
HCP
28
Local club/country
Cray valley
Irons
Mizuno hot metal 5-GW
Driver
Ping G425 10.5
#22
Happy to say I picked mine up today, but it was a 141 day wait.
Can't wait till Saturday when I can get out
 
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