Hi
I ordered some Mizuno mp20 MMC golf clubs on Monday 17th of August I payed in full. I was very excited to get my new clubs. I was told 2 weeks to receive my new clubs then after 2 weeks had past I rang up the retailer they said the will contact mizuno.
The retailer a little red faced said that mizuno had the email but hadn’t started making the clubs and I was told that I was looking at a further 2 weeks.
So I waited 2 weeks and called up the retailer and his reply was that there is a back log of order's and that there missing parts for my clubs! So the retailer asked to send what you had in stock!
I have only received 2 wedges. It’s 9 weeks now and I’m very disappointed in your customer services. Iv had no apology’s no contact from mizuno reps nothing.
This is my final stand and hopefully I get somewhere with this Iv been fair.
Also It’s a terrible excuse that covid is to blame when other members at my club ordered with the same shop get there mizuno clubs before me when they ordered in September.
Sam marsden
I ordered some Mizuno mp20 MMC golf clubs on Monday 17th of August I payed in full. I was very excited to get my new clubs. I was told 2 weeks to receive my new clubs then after 2 weeks had past I rang up the retailer they said the will contact mizuno.
The retailer a little red faced said that mizuno had the email but hadn’t started making the clubs and I was told that I was looking at a further 2 weeks.
So I waited 2 weeks and called up the retailer and his reply was that there is a back log of order's and that there missing parts for my clubs! So the retailer asked to send what you had in stock!
I have only received 2 wedges. It’s 9 weeks now and I’m very disappointed in your customer services. Iv had no apology’s no contact from mizuno reps nothing.
This is my final stand and hopefully I get somewhere with this Iv been fair.
Also It’s a terrible excuse that covid is to blame when other members at my club ordered with the same shop get there mizuno clubs before me when they ordered in September.
Sam marsden