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waiting for irons

Mon Sep 04, 2017 6:19 pm

Posted by dorada


Hi, new to the forum I got fiited out on august 11th ending up with the 900 hot metal irons wich felt & went really good only problem is I'am no where nearer recieving them, I've heard rumors there are non in the country as yet which surprises me for a massive company like mizuno. Can anyone clarify this, also when are they likley to be in stock.
Thank for any replys
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Re: waiting for irons

Thu Sep 07, 2017 11:58 am

Posted by DennisMiller


I have heard the occasional post about club heads being temporarily out of stock. It comes down to your retailer telling you because Mizuno apparently informs them. So, what I';m saying is, I'm sorry I can't directly answer your question, but a call to the factory would answer your question quickly.

Aside from that, I recently got a set of the 900 Hot Metal irons. Believe me they are worth waiting for.

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Re: waiting for irons

Thu Sep 07, 2017 1:56 pm

Posted by MPX


We do run out of specific heads from time to time (eg Hot Metal long irons) and if it's part of a set, we prefer not to send it out incomplete.  With the majority of the sets now custom builds and often a mix of two or models....makes forecasting the correct heads a moving target.

As we have 2 different heads for every model - one for standard lie and another lighter one to go with upright / longer, that makes it a little more complex.  Our warehouse is still well stocked with heads - just sometimes not all the exact ones we'll need to build your set.

One of the downsides of offering all the options and combinations that we do.

Your retailer will be informed and have all the latest information.
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Re: waiting for irons

Thu Sep 07, 2017 3:39 pm

Posted by dorada


HI, thanks for the reply just seems a really long time to RE stock and no one has mentioned a time scale as to when I will be receiving my irons , At the earliest it will be six weeks that's not good . Hi Dennis yes when I had the fitting they felt really good a d I was hitting them well I also tried the forged ones but got a better flight with the Hot metals
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Joined: Thu Aug 31, 2017 4:49 pm
Posts: 10
Location: South Chesterfield
HCP: 13
Local club/country: South chesterfield
Irons: Hot metal 900 s hopefully /Nike SQ 4-pw Cleveland 50/56 wedges /yes sandy putter
Driver: Titliest 915 D3 10 deg

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Re: waiting for irons

Thu Sep 21, 2017 7:02 pm

Posted by dorada


And still waiting !! no info phoned mizuno the other day and they said all my requirements WERE in stock so can someone from the company tell me what the delay is please.
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Joined: Thu Aug 31, 2017 4:49 pm
Posts: 10
Location: South Chesterfield
HCP: 13
Local club/country: South chesterfield
Irons: Hot metal 900 s hopefully /Nike SQ 4-pw Cleveland 50/56 wedges /yes sandy putter
Driver: Titliest 915 D3 10 deg

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Re: waiting for irons

Thu Sep 21, 2017 8:50 pm

Posted by Fluffywan


If Mizuno are saying what you've ordered is in stock then I'd go out on a limb and say they are in stock. Whi did you order through and how did you pay for them?
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Re: waiting for irons

Fri Sep 22, 2017 8:49 am

Posted by Celtic_Bil


I think you are probably better off contacting the retailer you ordered from and asking them the question.

You are currently asking on a 'fans forum'.  Your retailer should also be chasing for you.
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Re: waiting for irons

Fri Sep 22, 2017 8:29 pm

Posted by dorada


hi, I ordered from my local club the last I they was told it would be mid september, I spoke to a woman @ mizuno who was very helpful in telling me everything was in stock but she didn't have any info on specific orders, I believe thats done from scotland,
Its my first experience with mizuno and I think 7 weeks is a tadge on long side to be waiting. I have  read other threads where post from mizuno representives have responded to other threads hence my question to them. I wouldn,t class it as good customer service if I told my clients i would provide a service within 5-7 days then didn't turn up for the next two months, my reputation would be in tatters and start to loose clients very quickly.
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Joined: Thu Aug 31, 2017 4:49 pm
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Location: South Chesterfield
HCP: 13
Local club/country: South chesterfield
Irons: Hot metal 900 s hopefully /Nike SQ 4-pw Cleveland 50/56 wedges /yes sandy putter
Driver: Titliest 915 D3 10 deg

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Re: waiting for irons

Sat Sep 23, 2017 9:26 pm

Posted by OhBoy!


If Mizuno themselves say the irons are in stock, experience has shown that the problem often lies with the retailer. Either putting in a wrong order, or not putting it in at all.

I recently ordered a couple of hybrids and they were delivered within 3 working days.

i suggest you get back to where you ordered the irons; demand a copy of the purchase order that was sent to Mizuno and take it from there.

Good luck!
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Re: waiting for irons

Sun Sep 24, 2017 7:55 am

Posted by Bonobobananas


99% of issues like this end up being the retailer taking the @@@@. I ordered my irons on a Sunday, got them on the Friday. If Mizuno say they're in stock then there is a problem from your retailer's side.
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